Passengers could use the mobile app to order a ride at a time convenient to them. The app enabled the passengers to choose their arrival or departure time, allowing to plan transfers at the Geosfera or Niedzieliska stops with minimal waiting time. For those planning to commute to work/school, the app offered the option to book a ride 24 hours in advance.
Passenger requests were fed into the system, which arranged the route in real time so as to guarantee that passengers would be dropped off and picked up at a time of their choosing without delay. Thanks to the algorithms developed by Blees, not a single passenger arrived after their promised arrival time, which minimised the risk of being late for a connecting bus.
Smooth rides were facilitated by the driver’s app, which collected real-time passenger requests and information about the stop to be visited next. The app simplified the process so that the driver didn’t have to plan the sequence of passenger pickups but only navigate as directed by the app and mark the pick-up and drop-off of passengers as completed.